Operational Area
Excel & Paper Books
PG Unite Utility Operating System
Meter Reading Speed & Validation
Manual Spreadsheets:Manual entry into sheets, high typo rates, no speech-to-text dictation, zero anomaly rollover warnings.
With PG Unite:AI Voice Dictation (speech-to-text), camera photo proof, automatic warning if meter reading is lower than previous month.
Customer Invoicing & Dispatch
Manual Spreadsheets:Writing paper receipts or manual copy-pasting into individual WhatsApp chats. Takes 3–5 days per month.
With PG Unite:1-click Batch Invoice Generation. Instant Bulk WhatsApp & SMS Queue Runner with personalized balances & payment links.
Field Cash Collection & Security
Manual Spreadsheets:Paper receipts with no GPS timestamp, high risk of cash shrinkage, collectors can see total business revenues.
With PG Unite:80mm Bluetooth Thermal Receipts with GPS stamp, 7 RBAC roles preventing collectors from seeing total business profits.
Security Deposit & Upgrade Formulas
Manual Spreadsheets:Forgotten deposit updates when subscribers increase amperes (e.g. from 5A to 10A), leading to unpaid balance disputes.
With PG Unite:Automatic (Amps / 5) * Rate formula with automatic balance re-inclusion on amperage tier upgrades.
Digital Payment Integrations
Manual Spreadsheets:Manual bank/wallet statement checking and manual reconciliation every evening.
With PG Unite:Live native webhooks for Whish Money, OMT, Zain Cash, Qi Card, OPay, and Paystack with instant receipt clearing.
Offline Reliability in Field
Manual Spreadsheets:Corrupted mobile sheets, sync conflicts between multiple staff members.
With PG Unite:Offline-First Progressive Web App (PWA) with background sync queue and encrypted local cache.
Ready to leave spreadsheets behind?
Import your existing customer spreadsheet into PG Unite in under 2 minutes.